Evlo is an established market leader in consumer finance with over 15 years of successful history. Winners of MoneyFacts Best non‑mainstream lender for the last 5 years, we offer dynamic and exciting growth opportunities for candidates – supported by a superb range of benefits. With customers at the heart of everything we do, we are proud that they rate us 4.7 stars on TrustPilot and 4.9 stars on Feefo.
The Role
As a Customer Account Manager you will be involved in the whole process of providing loans to our customers. You will speak to customers enquiring at the local branch, establish the requirements and affordability, process the loan agreement, and ensure that the customer is supported throughout the full lifecycle of their loan.
This role requires strong communication skills and excellent rapport building on both the phone and face‑to‑face, alongside an excellent eye for detail. We are passionate about our customers and our employees demonstrate this daily in delivering excellent customer service and positive outcomes in the interactions we have with them.
Skills and Qualifications
* Customer Focused
* Strong Communication skills and Confidence
* Self‑Development
* Team‑Work
* Enjoy working with targets
Salary
Competitive plus monthly bonus.
Rewards
Successful applicants will be provided with comprehensive training in the form of our company induction, alongside support from the senior management team. Salary is competitive alongside a bonus scheme.
* Bonus scheme
* Private healthcare
* Life assurance
* Excellent company pension – 3% employee to 8% employer contribution
* 25 days holiday plus Bank Holidays (you can buy and sell holiday days if needed)
* Cycle to Work vouchers
* Retail discounts
* Tech scheme
* 3 Charity Volunteering Days
At Evlo employee satisfaction is key and we are committed to being a great place to work. We partner with OnHand to promote volunteering and maintain an active Employee Forum with dedicated Mental Health First Aiders.
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