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Healthcare support worker

Bristol (City of Bristol)
Permanent
North Bristol NHS Trust
Support worker
€20,000 a year
Posted: 3 January
Offer description

Job Overview

We are seeking positive, proactive and caring Healthcare Support Workers to join our teams at North Bristol NHS Trust, working at Southmead Hospital.

Our wards serve Bristol and the South West, welcoming patients from a wide geographical area including Bath, Weston, Gloucester, and Somerset.

You will be working closely with our teams to deliver a compassionate, high quality and responsive service to meet the needs of our patients.


What We’re Looking For

* Individuals new to healthcare and ready to start a rewarding career
* Those with previous care experience seeking a fresh and exciting opportunity
* Experience in a care role is not essential – candidates who meet the criteria may be considered for Trainee or Senior Healthcare Support Worker positions


Why Join Us?

* Work in our state‑of‑the‑art hospital
* Work within a supportive and collaborative team
* Make a real difference in the lives of patients and their families

Please note, this role does not currently meet the salary requirement for certificate of sponsorship. From the 9th April 2025, the minimum salary required for a Skilled Worker visa became £25,000 per year. While this role may be offered at a higher point on the pay scale depending on relevant NHS experience, most new starters are appointed at the bottom of the band, which does not meet the new salary threshold.


Main duties of the job

Working As a Healthcare Support Worker, you will be involved with direct patient care whilst maintaining the privacy and dignity of patients. You will be working alongside a Registered Nurse to provide essential nursing care and helping your patients with daily living tasks such as:

* Helping patients feel comfortable and move around
* Monitoring patients and performing basic health checks
* Washing, dressing patients and helping them go to the toilet
* Serving meals and helping to feed patients

Whilst completing these tasks, the underlying aim is to deliver high‑quality patient care at all times.


Working for our organisation

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award‑winning hospital building at Southmead. We are the regional Major Trauma Centre and an internationally recognised centre of excellence in a range of services and major specialities.

North Bristol NHS Trust values all people as individuals. We aim to be an anti‑discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all under‑represented groups.


Detailed Job Description And Main Responsibilities

Please see the job description attached for a full list of role responsibilities.


Nursing Care (under indirect supervision, once deemed competent)

* Obtain consent prior to giving care in accordance with Trust policies.
* Duties are delegated to you in line with care plans.
* Use your knowledge, experience and understanding to take decisions within your area of responsibility.
* Carry out a range of clinical duties with minimal or no supervision, including blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate, respiration rate, glucose monitoring, collection and testing of urine samples, faecal samples, sputum samples and wound swabs.
* Participate in patient assessment, providing high quality holistic patient care and escalating concerns about patients to other clinical staff.
* Practice safe standards of care following Trust guidelines and policies.
* Provide clinical care in accordance with infection prevention and health and safety policies and procedures.
* Maintain the work environment in line with Trust infection control and patient safety policies.
* Develop the skills to actively facilitate self‑care and independence with patients.
* Promote health education specific to the clinical area and in line with national and local policies.
* Maintain accurate records of communication with patients, relatives and members of the Multidisciplinary team.
* Ensure equipment and stores are well maintained, taking appropriate action if equipment is faulty.
* Work effectively as part of a team.


Person Specification


Qualifications/ Training

Essential criteria:

* Level 2 NVQ/QCF Diploma in Healthcare or willingness to undertake appropriate training & qualifications within given time frames.


Desirable criteria

* Level 3 NVQ or BTEC National Diploma
* GCSE A*–D, or equivalent in English
* GCSE A*–D, or equivalent in Mathematics


Work Experience

Essential criteria:

* Ability to work as a member of a team.
* Experience of time management and prioritising work.

Desirable criteria:

* Experience of working in a health or social care setting.


Skills And Abilities

Essential criteria:

* Effective and appropriate communication skills, both written and verbal.
* IT skills, basic Word, Email, keyboard skills.
* Ability to work with minimum supervision to a high standard.

If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.

Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.

If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel 0117 414 1151.

North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.

At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.

Please note that stringent pre‑employment checks are undertaken on all successful applicants prior to commencement in post.

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