Description
Life Connector – Proactive Intervention and Prevention Programme (PIPP)
Locations: Two posts in Breckland, one post in North Norfolk (with travel across districts as required)
Hours: 37 per week (eligible for Four Day Week scheme after 6 months)
Contract: Until 31st July 2027, with potential for 2 years’ extension
Salary: £26,500 per annum
Leave: 23 days plus bank holidays
Application Deadline: 25/09/2025 – with potential for deadline to be brought forward subject to applications received
Start Date: Immediately
Reports to: Support Manager (Future Projects) and Delivery & Partnership Manager (Community Action Norfolk)
About the Role
This is a vital position within the Proactive Intervention and Prevention Programme (PIPP), working with vulnerable adults aged 50 and over who are frail, at risk of falls, or experiencing wellbeing challenges. You will provide flexible, person-centred support to help people maintain independence and social connection, covering practical support, health guidance, and access to local services. Working within a partnership led by Community Action Norfolk, the role prevents unnecessary escalation into health and social care services.
Key Responsibilities
1. Deliver face-to-face support covering practical needs, social connection, and wellbeing
2. Assess needs and develop personalised, outcome-focused Intervention Plans (typically 12-week interventions)
3. Collaborate with statutory and VCSE services, social prescribing, Local Authority Early Help Hubs, and Integrated Care Co-ordination
4. Build trusting relationships and promote client independence and community engagement
5. Maintain accurate case records on CRM and comply with safeguarding procedures
6. Provide outreach, home visits, and community-based support including accompanying clients to appointments
7. Conduct structured check-ins at 2–3 weeks and three months post-exit
8. Work with volunteers and contribute to asset mapping of local community resources
9. Attend monthly Review Panels and contribute to monitoring and evaluation
10. Support community development by identifying service gaps and suggesting improvements
11. Meet all performance targets and reporting requirements
About You
You will have experience supporting vulnerable adults facing multiple challenges. You are empathetic, compassionate, and solution-focused, with strong communication skills. You are confident working independently and collaboratively, with experience in person-centred approaches.
A full driving licence and access to a vehicle are essential.
About Future Projects
Future Projects is a Norwich-based charity dedicated to tackling poverty, exclusion, and disadvantage. We provide high-impact services across education, wellbeing, employment, and youth support. We are a Real Living Wage, Disability Confident, and Four Day Week Gold Standard employer. Our staff work the 100:80:100 model of the four-day working week, meaning they deliver 100% of their output in 80% of their contracted hours, while being paid 100% of their salary. The role holder will qualify to opt in to the Four Day Week after probation and a 6-month review.
Additional Information
12. Three roles available (two in Breckland, one in North Norfolk)
13. No line management responsibilities
14. DBS check and right to work in the UK required
15. Flexible working, including occasional evenings/weekends
16. Full induction and ongoing training provided