As this is a Senior Role within the team, you will need to have a good knowledge of Council Tax and Business Rates legislation (an IRRV qualification or equivalent knowledge and experience) and ideally, have experience of using NEC(Northgate) Computer Systems and spreadsheets. You will also need to have had experience of representing a council in the magistrate’s court at Liability Order hearings. You will also need to deal with customers who may be upset and in financial difficulty so you must be able to communicate accurately in both written and spoken English, have good customer service, communication and negotiation skills. You will also need to be able to work as part of a team and on your own initiative This is a full time role on a temporary contract basis. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Beth@essentialemploy.co.uk quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared. Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage. You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.