Job Overview
Retail Security Officer (Full Time) – Reading Area
Location
Reading Area
Hours & Pay
42 hours per week. Pay rate £12.36 per hour.
Requirements
* Proven retail experience.
* Own transport essential.
Responsibilities
* Use ASCONE to maintain the security of the site.
* Conduct regular patrols of the site.
* Deliver customer service to both staff and visitors.
* Support the staff with any reasonable request.
* Ensure the relevant reports are completed in order for accurate information to be recorded.
Training & Development
Complete all required competency training and renew your licence 16 weeks before expiry. Undertake additional training as directed by the Operations Manager.
Security & Health & Safety
* Look out for and immediately report any Health & Safety hazards or potential hazards on site.
* Stay alert to any threats or changes within the work environment to take the appropriate action to reduce the chance of disruption, loss or damage, using common sense and initiative.
* Maintain professional conduct in the face of difficult situations and challenging customers.
* Complete an accurate and detailed entry of any incidents on the system provided on site.
* Call emergency services and the Communication Centre to report all incidents.
Desired Skills & Qualities
* Report writing skills essential.
* Excellent communication skills.
* Ability to work well under pressure.
Benefits
Mitie offers a flexible benefits scheme including a virtual GP, salary finance schemes, a cycle‑to‑work scheme and high‑street discounts through the MiDeals platform. Life cover equals your annual salary or a minimum of £10,000. Mitie Stars recognises outstanding work with cash prizes, a chance to win a top prize of £10,000 and free shares through the Mitie Matching Share Plan. Career progression is a priority with diverse training and development opportunities.
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