Overview
We are seeking enthusiastic and dedicated Front of House Staff to join our vibrant team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a memorable experience. Your responsibilities will encompass a range of tasks that contribute to the smooth operation of our establishment, from greeting patrons to managing reservations. Experience with social media is a strong preference.
Responsibilities
* Greet and welcome guests with a warm and friendly attitude.
* Manage reservations and seating arrangements efficiently.
* Provide menus and inform guests about daily specials and promotions.
* Take food and drink orders accurately and relay them to the kitchen staff.
* Address guest inquiries and resolve any issues promptly to ensure satisfaction.
* Maintain cleanliness and organisation of the front-of-house area, including tables, chairs, and waiting areas.
* Collaborate with kitchen staff to ensure timely service delivery.
* Assist in training new staff members as needed.
Qualifications
* Previous experience in a customer service role, preferably in a hospitality setting, is desirable but not essential.
* Excellent communication skills with a strong ability to engage with guests positively.
* Ability to work well under pressure in a fast-paced environment.
* Strong organisational skills with attention to detail.
* A team player who is adaptable and willing to learn new skills.
* Knowledge of food safety regulations is an advantage but can be taught on the job. Join us in delivering exceptional service and creating unforgettable experiences for our guests
Job Types: Full-time, Part-time, Fixed term contract, Temp to perm
Contract length: 6 months
Pay: £12.21-£14.71 per hour
Expected hours: 12 – 35 per week
Benefits:
* Discounted or free food
* Employee discount
Ability to commute/relocate:
* Bradford BD3 8LF: reliably commute or plan to relocate before starting work (required)
Experience:
* Customer service and social media interactions: 2 years (required)
Work Location: In person