Our client is a well-established, family-run textile merchants based in Southend-on-Sea supplying bespoke tailoring to the fashion and theatre/film industries.
They are looking for a Sales Administrator to join their close-knit team. This role is a great opportunity for a motivated and enthusiastic team player who is ready to learn and work hard.
Day-to-day responsibilities include:
* Receive incoming calls and e-mails from customers dealing with enquiries, quotations and orders
* Accurately process orders onto our inhouse system in a timely fashion
* Allocate stock for orders
* Liaise directly with the customers by telephone and e-mail, ensuring quality customer service in every situation
* Work closely with colleagues in the Sales team and in the Warehouse to ensure customer orders are processed correctly and efficiently
* General administrative duties as required
The ideal candidate will:
* Have worked in a sales/merchanting environment previously with experience and understanding of stock allocation
* Ideally have textile and/or tailoring knowledge
* Have strong IT skills including proficient knowledge of Outlook and other Microsoft programs
* Have strong communication skills
* Be well organised and able to work both independently and as part of team
* Be open to learning how to use new software (full training will be provided)
Monday to Friday, 9am to 5pm, office based only, no hybrid