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Application support specialist

Chester
Pontoon Solutions
Application support specialist
Posted: 12 August
Offer description

Direct message the job poster from Pontoon Solutions


Principal Digital Recruiter at Pontoon Solutions (Adecco)

APPLICATION SUPPORT

CHESTER – HYBRID

12 MONTH CONTRACT

INSIDE IR35

Position Summary:

The APS&E EET Operations team seeks to fill open positions for system administrator(s) to support Real Time Communications 2nd level Applications Automation Operations. These applications are developed using Java and deployed on Linux systems. We are seeking resumes from experienced professionals who possess strong Linux and SQL database skills, who are also able to support and maintain automation scripts.

The successful candidate will have experience in application support, including being able to create and troubleshoot automation scripts (Python & PowerShell). The candidate should be well-versed in creating SQL queries, as well as able to perform patching support, services reset, performance optimization, and backup and recovery.

Responsibilities:

• Maintain and troubleshoot applications automation developed using JAVA and hosted on Linux-based servers, including web servers, application servers, and database servers

• Develop and maintain automation scripts (Python & PowerShell)

• Install and configure software applications

• Monitor system performance and troubleshoot issues

• Perform application deployment, and disaster recovery operations

• Create and maintain system documentation

• Monitor and analyse system logs

• Work with component support teams (e.g. Data Base, Voice/Data Network and Storage) to coordinate activities to remediate issues

• Work within the Bank’s ticketing system (currently Remedy) for entering, updating, and closing incident tickets

• Escalate to appropriate teams and vendors

• Perform various housekeeping functions on room systems/ infrastructure (e.g. daily health checks), Splunk monitoring, email monitoring for new issues, etc.

• Communication to leadership

Required Skills:

• Proficient in Java, SQL Database, Automation scripting (Python & PowerShell).

• Proficient in Incident management, ticketing requirements, and End user support services

• Ability to describe issues, escalate, and articulate impact to affected users and leadership as needed

• Proficient in common MS tools to assist in data analysis and reporting

• Proficient in viewing Splunk Dashboards and engaging corrective activities.

If you believe you have the experience required, please apply with your CV now for instant consideration!

TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV

Candidates will ideally show evidence of the above in their CV in order to be considered.

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

*Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.


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