Goods In / Despatch Team Leader
Wednesbury, West Midlands
£34,000- £37,000
Mon- Fri 8am- 5pm
Permanent
As Goods In / Despatch Team Leader you will oversee the efficient and timely dispatch of finished
goods to customers across the UK. You will lead a team responsible for packaging,
labelling, logistics coordination, and documentation, ensuring high standards of
accuracy, compliance, and customer satisfaction.
Key Responsibilities
* Manage daily despatch operations, ensuring timely and accurate delivery of
goods.
* Coordinate with production, quality control, and customer service to align
dispatch schedules.
* Oversee packaging and labelling processes to meet customer and regulatory
requirements.
* Liaise with courier and freight providers to optimise delivery routes and costs.
* Maintain accurate records of shipments, delivery notes, and tracking
information.
* Implement and monitor KPIs for despatch performance and customer
satisfaction.
* Ensure compliance with ISO9001:2015 standards and health & safety
regulations.
* Lead, train, and motivate the despatch team to maintain high performance.
* Identify and implement process improvements to enhance efficiency and reduce
errors.
Skills & Experience
* Proven experience in a despatch, logistics, or warehouse role.
* Strong leadership and team management skills.
* Excellent organisational and communication abilities.
* Familiarity with barcode systems and inventory software.
* Knowledge of transport regulations and logistics best practices.
* Experience in a manufacturing or engineering environment preferred.
* Ability to work under pressure and meet tight deadlines.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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