Job Description
Welcome to Warner Bros. Discovery!
Join us in creating the stuff dreams are made of! At Warner Bros. Discovery (WBD), we’re not just about wizards, dragons, and superheroes. We’re a vibrant community of storytellers, creators, and dreamers who bring iconic content and beloved brands to life.
Here, you’ll find career-defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best self. We celebrate your uniqueness and support your journey to thrive!
Your New Role
We’re thrilled to announce an exciting opportunity for a Team Leader to join our Technical Services team at the Warner Bros. Studio Tour London - The Making Of Harry Potter (WBSTL).
As part of our Technical Services department, you’ll play a crucial role in maintaining all show-related aspects of the Studio Tour, including lighting, sound, video, sets, props, and more. You’ll collaborate closely with original filmmakers and a select pool of suppliers to ensure our Studio Tour operates at the highest standards, delivering an exceptional visitor experience.
Your Role Accountabilities
* Lead and manage the Technical Services Team, ensuring all show-related systems are maintained to the highest operational and presentation standards.
* Support the delivery, maintenance, and continuous improvement of all show systems.
* Provide senior technical support and guidance, ensuring best practices are followed in the maintenance and operation of Tour assets.
* Collaborate with filmmakers and creative stakeholders to embed knowledge of set build and maintenance into ongoing operations.
* Deputise for the Management team as required, ensuring continuity of technical leadership.
* Promote a strong health and safety culture, ensuring compliance with risk assessments and safe systems of work.
* Champion show quality and guest experience by proactively identifying and resolving technical issues.
Qualifications & Experience
* Proven track record (4+ years) in a similar technical maintenance role within the entertainment, theatre, or attractions industry.
* Demonstrable expertise in show technical systems, including show control and networked lighting systems.
* Familiarity with electrical systems and wiring.
* Experience in an operational, customer-facing environment with significant public interaction.
* Experience in supporting team management and development is advantageous.
* Up-to-date knowledge of relevant statutory and legislative regulations.
* Strong IT skills, particularly with Microsoft Office.
* Excellent organizational and planning skills.
* Understanding of work order and facilities management systems.
* Proficient with workshop machinery and health and safety practices.
* Training in temporary electrical systems (BS7909) and IOSH qualified.
* Engineering competency across electrical, mechanical, and pneumatic systems.
* IPAF 3a/3b and forklift certification.
Working Conditions
This is a full-time position, averaging 40 hours per week. The role involves a mix of early, mid, and late shifts, including weekends and overnight shifts for maintenance works.
How We Get Things Done
At WBD, our guiding principles are the core values that shape our operations. We encourage you to explore these values and see how they resonate with you. We look forward to discussing them during your interview!
Championing Inclusion at WBD
Warner Bros. Discovery is committed to building a diverse workforce that reflects a wide array of perspectives and experiences. We are an equal opportunity employer, considering qualified candidates based on merit, regardless of background.
If you’re a qualified candidate with a disability and require adjustments during the application process, please visit our accessibility page for instructions on submitting your request.