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Apprentice Assistant Case Officer
, Apply From: 27/07/2025
Learning Provider
Delivered by FAREPORT TRAINING ORGANISATION LIMITED
Employer
Southampton City Council
Vacancy Description
* To gather evidence as instructed by the training provider in order to compile a portfolio for End Point Assessment
* To attend meetings and/or training as set out by the training provider at the start of the apprenticeship
* To effectively communicate with internal and external customers, face-to-face, in writing and over the telephone, in line with council standards
* To undertake a wide range of activities including word processing, photocopying, scanning, faxing, filing and circulating information, preparing presentational material, ensuring that all work is accurate and delivered to customers within agreed timescales and to agreed standards
* To collect, record, compile and input data both manually and electronically, in order to maintain comprehensive, up to date electronic and paper (where required) filing and information systems
Key Details
Vacancy Title
Apprentice Assistant Case Officer
Employer Description
Being part of the Southampton City Council team requires people who are willing to take personal responsibility for delivering excellence, to work with others to achieve the best possible outcomes, to embrace change and new opportunities, to make the most of the resources available to us and to think and act in the best interests of our customers.Southampton City Council are responsible for providing a number of services to the residents of Southampton including waste, housing, benefits, libraries, community support, marriages etc. and our aim is to give our customers the best service possible.
Vacancy Location
Civic Centre Southampton SO14 7LY
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000333981
Key Dates
Apply From
27/07/2025
Closing Date For Applications
2025-08-08 23:59:59
Interview Begin From
Possible Start Date
2025-09-01 00:00:00
Training
Training to be Provided
* Studying towards the Level 3 Business Administrator
* Internal induction programme when starting employment with us
* Training schedule has yet to be agreed. Details will be made available at a later date
Learning Provider
FAREPORT TRAINING ORGANISATION LIMITED
Contact Details
Sean Camp Vacancy Type:
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsAnalytical skillsTeam workingInitiative
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