Overview
We are seeking a new team member to support the delivery of a customer‑focused and efficient Education Operations service within the Education Services Directorate. Working under the direction of the Head of Education Operations and as part of a wider collaborative team, you will provide operational, administrative and project support across a wide range of activities. The role includes supporting commercial operations and directorate communications by producing newsletters, committee papers and reports; collating and reporting data; undertaking desk research; participating in student engagement activities and maintaining accurate documentation and systems. The role is based primarily on‑campus, with some flexible working from home accommodated within business needs.
Responsibilities
* Support the delivery of an effective and flexible Education Operations service.
* Produce and maintain high‑quality communications, including newsletters, web content, SharePoint pages, posters and displays.
* Collate, maintain and report on data using a range of systems.
* Provide administrative and project support, including meeting and event coordination.
* Maintain accurate documentation and support continuous improvement of processes.
Qualifications
* Organised and customer‑focused professional with strong communication skills, a keen eye for detail and confidence using digital tools.
* Confident communicator, comfortable working with a range of audiences.
* Customer‑focused team player with a collaborative approach.
* Digitally confident individual who can use a range of systems and tools effectively.
* Proactive problem‑solver able to manage priorities and support multiple activities.
About the University
A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in the delivery of Plymouth's strategic vision, and will adopt the University of Plymouth's HR policies and procedures in full unless otherwise stated.
The University of Plymouth is an inclusive community where everyone is welcomed regardless of their background. To find out more about our inclusive community initiatives, such as Athena Swan and the Race Equality Charter.
Benefits
* Generous annual leave: 25 Days Annual Leave plus Bank Holidays & Closure Days
* Generous pension scheme
* Cycle to Work & Electric Car Scheme
* Employee Assistance Programme
* Development opportunities
* Enhanced family leave
* Flexible working
* Retailer discounts
* On‑site nursery
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