People Administrator (6-Month FTC)
Location: Hybrid – 2x days a week in Hatfield
Contract: 6‑month fixed term contract
Department: People Team
3x roles available for immediate starts.
We’re excited to offer a fantastic opportunity for three detail‑focused administrators to join our People team at Ocado Logistics on a 6‑month FTC basis.
Whether you have experience in an administrative role or are looking to transition from customer service or hospitality into HR administration, this could be a fantastic next step in your career. If you enjoy problem‑solving, working with systems in a high‑volume environment, supporting others, and take a proactive approach to your work, we’d love to hear from you.
What You’ll Be Doing
As a People Administrator in our People Operations Team, you’ll act as the first point of contact for employee queries across our workforce of over 16,000 colleagues. Using a range of HR systems, you’ll take ownership of each enquiry from start to finish—ensuring every colleague receives clear, accurate, and timely support. You will likely join either our Employee Relations or Shared Services team, where you’ll play a key role in supporting the team with tasks such as raising contracts, managing leavers, reporting absences and using our various HR systems. No two days are ever the same—you can expect variety, collaboration, and the satisfaction of making a real difference in a fast‑paced, supportive environment alongside a growing and talented team. While HR experience would be helpful, it’s not essential. What matters most is that you have worked in a fast‑paced, high‑volume environment—whether that’s administration, customer service, retail, or similar—and are used to juggling multiple tasks, prioritising effectively, and keeping things moving in a busy setting.
Your Responsibilities Will Include
* Responding to colleague queries across our HR systems, providing accurate and timely information.
* Managing people‑related administrative tasks, including system access, data updates, and audit checks.
* Using Excel to generate and maintain reports for people data.
We Are Looking For Someone Who
* Has a background in administration, customer service, or hospitality and is confident working at pace.
* Has excellent communication and attention to detail.
* Is naturally curious, a fast learner, and enjoys solving problems.
* Delivers brilliant customer service with a friendly, professional tone.
* Is organised, detail‑oriented, and able to manage multiple queries with care and accuracy.
* Has excellent written communication skills and can adapt messaging for different audiences.
* Is proactive, resilient, and thrives in a changing environment.
* Has prior experience with HR—although it’s not essential, we’ll teach you everything you need to know.
Why join Ocado Logistics?
* Flexible work: enjoy 30 days of work‑from‑anywhere policy for a balanced life.
* Wellbeing support: access dedicated apps and an Employee Assistance Programme for holistic well‑being.
* Generous leave: begin with 25 days, growing to 27 after 5 years, with an option to buy more.
* Pension plan: secure your future with our pension scheme, featuring up to 7% employer contribution matching.
* Private medical cover: rest easy with comprehensive private medical insurance.
* Family‑friendly: we support your family with maternity, adoption, shared parental leave, and paternity leave.
* Financial aid: get interest‑free train tickets and join our Cycle to Work Scheme.
* Shuttle services: convenient free shuttle buses connect you to work.
* Share schemes: join exciting share plans to participate in our success.
* Shopping perks: enjoy a 15% discount on Ocado.com and savings at popular retailers and restaurants.
* Financial protection: we offer Income Protection and Life Insurance for financial security.
Next steps
If you’re excited by the opportunity to make an impact in a fast‑moving People function, we’d love to hear from you. Even if you don’t tick every box but have a passion for helping people and a great attitude, please apply.
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