The Senior Credit Controller, reporting directly to the Credit Manager, will be responsible for overseeing the Company's debts, by ensuring the prompt collection of payments, whilst maintaining precise and up-to-date records. The successful candidate will provide support to the Credit Controllers and Credit Manager. You will ideally have had previous team lead / supervisory experience - and a strong background within credit control working within a busy Sales environment In this role you will need to maintain positive relationships with clients, peers and colleagues, as well as efficiently and professionally resolving account-related issues.
The primary objectives of this position are:
* Chasing overdue payments via phone, email, or letters.
* Monitoring customer credit limits and account balances. Evaluatethecreditworthinessofnewandexistingcustomers, settingappropriatecreditlimitsagreed with the Credit Manager tominimizefinancialrisk.
* Resolving payment disputes and liaising with internal teams to address issues.
* Maintaining accurate records of communications and payment histories.
* Look for ways to improve cash collections
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Main duties and responsibilities
1. Actively pursue current and overdue debt whilst maintaining positive relationships by communicating professionally and amicably with our cus...