Please only apply if you have receptionist experience.
Overview
Veterinary Receptionist - Full-Time (40 Hours per Week)
We are looking for a full-time Veterinary Receptionist to join our welcoming and supportive team. This is a 40-hour per week role, working across all three of our branches on a rotational basis between 8:00am and 7:00pm, including 1 in 4 Saturdays.
Responsibilities
* Answering telephone calls professionally and courteously
* Greeting clients and their pets on arrival
* Booking appointments and surgical procedures
* Processing repeat prescription requests
* Ordering pet food for clients
* Handling payments and client billing
* Dispensing prescribed medications
* Registering microchips
* Promoting the PVS Health Plan
* Providing basic guidance on vaccinations, flea/worm treatments, and neutering
* Assisting with animal handling when required
* Maintaining cleanliness in line with the rota
* End-of-day cashing up procedures
About You
* Proactive and able to multitask in a fast-paced environment
* Calm under pressure and confident when communicating with clients
* Organised with strong IT and administrative skills
* Passionate about delivering excellent customer care
* Flexible and a strong team player
* Previous experience in a veterinary practice is preferred but not essential, as full training will be provided.
Salary
Starting from £12.21 per hour, dependent on experience.
If you're enthusiastic, compassionate, and ready to become a valued part of our team, we'd love to hear from you
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