Support Services Supervisor Contract: Healthcare Location: Croydon, CR7 7YE Hours of work: 14 Working Pattern: Saturday & Sunday (15:00-23:00) Contract Type: Permanent Hourly Rate: £13.85 Do you have a passion for maintaining a safe and clean workplace? Do you enjoy leading a team and delivering excellent customer service? As a Service Supervisor with ISS UK, you will play a key role in delivering a world-class Helpdesk, Portering, and Housekeeping service, ensuring the highest standards of quality and consistency for our customers and colleagues. The Role Plan, organise, and coordinate service operations to meet financial and performance targets. Lead by example with a passion for customer service and strong, inspiring leadership. Set and maintain high standards for yourself and your team. Create and manage departmental schedules for your team. Deliver an exceptional level of service within your area of responsibility. Use all equipment safely and correctly. Maintain a safe working environment in line with Health & Safety regulations and company standards. Report any hazards, near misses, or safety concerns promptly to your manager. About You Excellent customer service skills. Reliable, hardworking, and professional in approach. A team player who works well with colleagues and customers. Able to communicate politely and effectively with all site users. Strong attention to detail, maintaining exceptional standards. Able to work effectively on your own initiative. Strong leadership skills. Relevant experience in Healthcare Portering, Helpdesk, and supervising operations. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. ISSGreatPeople ISSTalent PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .