Job Introduction
In a Nutshell
We are actively seeking a Head Pastry Chef to manage and oversee all aspects of the Pastry department to an outstanding standard. Working closely with the Executive Head Chef you will give exceptional guest focus in the delivery of pastry items to all outlets of the Hotel & Spa.
You will ensure all team members are fully trained and knowledgeable in all aspects of Pastry production and to assist in the implementation of any relevant health and safety training within the pastry department and wider kitchen.
If this is the kind of opportunity you are looking for - apply now!
Role Responsibility
Lots to do, but lots of fun
1. Deliver pastry to all areas of the hotel in line with the Executive Chefs guidelines.
2. Ensure that all food delivered is to the standard agreed in the standards operating procedures manual and that all team members are aware of and trained in these standards
3. Consistently uphold seasonality of product and implement as agreed with Executive Chef
4. Regularly develop new pastry items to meet the taste and dinning requirements of our guests
5. Facilitate weekly meetings with team to communicate upcoming business demands, training needs and new ideas
6. Provide the team with performance standards, in line with the Executive Head Chef and ensure all team members are compliant
7. Ensure the provision of ongoing training and development for the Pastry team
8. Provide coaching and guidance to new team members, with induction training and ongoing training and development
9. Participate in the recruitment of new employees
10. Support and facilitate team members in participation in local, national and international competitions
11. Management of stock control and rotation within the Pastry department
12. Manage menu preparation and pricing in line with the stated F&B objectives of the hotel and the brand
13. Ensure the use of procedures that minimise wastage and over-production
14. Produce rotas that control payroll costs of the department
15. Maintain relationships and contracts with suppliers
16. Participate in preparation and implementation of the strategic business plan
17. Plan the yearly food revenue and profit target to meet the required Gross Profit
18. Bring a proactive approach to your work by researching new techniques, methods and ideas to keep us at the forefront of the industry
19. Manage the preparation and presentation of food products to ensure quality at all times
20. Monitor and check guest satisfaction daily, relaying feedback to the team and Executive Chef as required
The Ideal Candidate
Are you right for us?
Skills & Experience Required
21. Previous experience within a similar environment is essential
22. Flair and imagination for development
23. Skilled at training and setting standards
24. Ability to communicate effectively across department both within and outside the kitchen
25. Financially aware and able to deliver costing and work within budgets
26. A good understanding of allergens and ability to work with these in mind
27. Confidence to work outside the kitchen when required to raise there and the hotels profile
Package Description
And now for the good stuff
Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:
28. Competitive salary, benefits and we pay above the Real Living Wage.
29. 29 days holiday (increasing with length of service)
30. We operate a discretionary service charge system.
31. 50% Discount on food and beverage across all Exclusive properties
32. Really big discounts of room nights across all Exclusive properties
33. EAP provided by Hospitality Action
34. Hospitality Essentials discount platform — giving you access to 1,000+ shopping discounts, cashback deals, and online exercise, wellbeing & finance guides
35. Meals on duty provided for free
36. Recognition and rewards scheme
37. Access to our learning platform including great training and development programs.
38. Free gym access + where available dedicated classes.
39. B Corp accredited and commitment to improving our People, Product and Planet.
40. Free downloads to newspapers, magazines and books
41. Cycle to work scheme
About the Company
Are we right for you?
We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for
42. We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
43. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
44. We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
45. You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.