Director of Service Development
Harrogate Neighbours (HNHA) exists to support and improve the lives of elderly and vulnerable people across the region, transforming lives and empowering the community on a daily basis With over 50 years of experience, they provide a vast range of services ranging from meals on wheels in the community to residential care (at their homes in Starbeck and Boroughbridge). The charity's values focus on compassion, accountability, respect and excellence, and the incredible staff team deliver an uncompromised standard of care to all.
Following a hugely successful restructure we are recruiting 2 pivotal new roles into this life affirming organisation and are looking for passionate and talented individuals able to take on the challenge of leading the charity through this exciting next phase.
Are you a transformational strategic leader with experience in the care, charity or housing sector? We would love to hear from you
The Role
The Director of Service Development is a strategic role, responsible for the development and growth of services across HNHA. Duties will include:
* Responsibility for the people strategy, HR processes and marketing.
* Accountability for the implementation and development of the organisational strategy, including HNHA's hospitability and community engagement projects.
* Identifying and exploring opportunities for strategic service expansion, improvement and innovation.
* Responsibility for partnership strategy and building and maintaining strong relationships with external stakeholders.
* Developing and delivering a robust people strategy and managing and supporting departmental leaders.
The Person
We are looking for a talented strategic leader with prior experience in a senior role within the care, housing, or charity sector. With extensive experience in HR management, people strategy and service delivery and growth, you should also have excellent stakeholder engagement and relationship building skills.
This is a leadership role so we are looking for someone inspiring, someone who can lead the team and foster a culture of collaboration and excellence. Passion for the cause is key – we are looking for an individual who will rise to the challenge of ensuring HNHA continues to change lives across the region
Why HNHA?
Not only does HNHA care deeply for the people it serves in the community, but it also provides a wonderfully supportive working culture. Spending even a short time at the residential homes, or with the staff team, shows you what a special place this truly is. Following a successful restructure, this is a hugely exciting time to join the charity as they embark on the next phase of their journey. Benefits include:
* Health insurance from WPA
* 3X Life cover with company pension
* Paid massages
* 1-to-1 Support Sessions: Fully paid and tailored for your personal growth.
* Long Service Awards: Celebrate milestones with rewards.
* Annual staff awards evening
* Events for Staff & Families: Regular gatherings to foster connection and fun.
* Access to Blue Light card
* Free on-site car park
* Free meals on shift as well as tea, coffee and water
* Nearby station and buses for commuting.
The role will be predominantly based out of The Cuttings, in Harrogate, but there will also be the option for some flexibility and hybrid working. To express your interest, or find out more, please apply directly or contact the team below. Please note that 1st stage interviews will be held on the 7th / 8th October and 2nd stage on Monday 20th October 2025.