Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!
Application Deadline: 24 May 2025
Department: UK Retail
Location: Gretna - Gateway Outlet (GRE)
Compensation: £12.21 / hour
Job Description
As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. Responsibilities include maintaining high presentation standards, creating a welcoming atmosphere, and representing our brand with enthusiasm while prioritising health, safety, and wellbeing. The role involves 8 hours per shift, with overtime available, including weekends.
Key Responsibilities
1. Team Collaboration:
o Work harmoniously with colleagues, fostering an inclusive and supportive team environment.
o Participate in team discussions and problem-solving, contributing innovative ideas.
o Support and train new and existing team members.
2. Operational Excellence:
o Assist in daily store operations, ensuring compliance with policies.
o Process transactions efficiently with various payment methods.
o Keep the sales floor clean, organised, and visually appealing.
o Stay informed about products, promotions, and pricing.
o Help set up and execute in-store promotions and displays.
3. Customer Engagement:
o Build strong customer relationships, understanding their needs.
o Address inquiries and concerns professionally.
o Represent the brand enthusiastically, creating a welcoming atmosphere.
4. Sales & Performance:
o Work with the team to meet and exceed sales targets.
o Support management in growth and improvement initiatives.
Ideal Candidate
* Committed to outstanding customer service.
* Enthusiastic about retail.
* Excellent communicator, friendly, approachable.
* Energetic, driven, reliable.
* Team player you can trust.
Benefits
* Monthly performance bonuses.
* 50% colleague discount, uniform allowance.
* 28 days annual leave including bank holidays.
* Employee assistance and hardship schemes.
* Referral incentives, pension scheme, and service awards.
Join us and help shape a memorable shopping experience. Embrace the adventure and be a positive force in our community!
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