Position Title: International Business Development Manager (Internal) Reporting to: Sales Manager – International Department: Sales Company Overview: Neville UK PLC is a leading supplier of professional catering equipment to the hospitality and foodservice industry. Through our exclusive GenWare brand, we offer over 3,000 products—from tableware and kitchenware to barware—serving distributors across the UK, Ireland, and internationally. We focus on quality, innovation, and customer service, supporting the HoReCa sector with reliable, trend-driven solutions. Our mission is to help the global hospitality industry delight its customers by providing unique, innovative product solutions through our approved distributor partners. We are driven by values of excellence, commitment, progress, and meaningful growth—for our people, our partners, and our business. Learn more at www.nevilleuk.com. International Sales Overview: Neville’s export business is structured across three key regions: EU – Serviced via our distribution centre in the Netherlands. Non-EU – Serviced from our UK distribution centre. USA – Supplied directly from point of manufacture. We operate through a network of distributors in over 50 countries, supported by local agents and master distributors with market-specific expertise. Role Purpose: To support the development and growth of Neville’s international customer base through proactive engagement with distributors and agents, driving sales, supporting onboarding, and ensuring high-quality service. Key Responsibilities: Act as the primary internal contact for international distributors and agents, managing sales support tasks including quotations, sample requests, and project coordination. Support the acquisition and onboarding of new distributors to drive international growth. Build and maintain strong relationships with key contacts across the distributor and agent network. Collaborate closely with the customer support team to ensure timely and accurate handling of international sales queries. Coordinate showroom and exhibition requirements for international partners. Represent Neville UK at international exhibitions and events (approx. 4 trips per year, up to 5 nights per trip), primarily within the EU. Skills & Attributes: Communicates effectively and confidently via email, video calls and face-to-face meetings. Ability to tailor communication style to suit diverse international audiences. High level of computer literacy, particularly in Microsoft Office (Excel, Outlook, PowerPoint). Monday.Com, CRM or other experience would be beneficial. Self-motivated, enthusiastic, and capable of working independently and collaboratively within a team. Strong attention to detail and commitment to providing accurate, timely information. Demonstrates an understanding of diverse customer profiles and working styles across international markets. Shows cultural sensitivity and adaptability in communication, recognising that cultural differences can significantly influence how relationships are built and maintained. Fluent in English (verbal and written); proficiency in additional European languages (e.g., French, German, Spanish) is beneficial. Desirable Experience: Previous experience in international sales, business development, or account management. Exposure to the HoReCa sector or B2B distribution environments. Experience working with distributors or agents across multiple regions.