Kolt Recruitment are looking for an experienced VDA / Customer Service Advisor to join a busy Accident Repair Centre in Hainault. This is a fantastic opportunity for a skilled professional to work in a small but efficient site, combining estimating with front-of-house customer service responsibilities.
Key Responsibilities
* Carry out accurate vehicle damage assessments and prepare estimates.
* Book in customer vehicles, complete handovers, and provide regular updates.
* Process payments and ensure all administration is completed correctly.
* Deliver excellent customer service, acting as the main point of contact for clients.
* Support the smooth running of the site in collaboration with the bodyshop team.
Requirements
* Proven experience as a VDA / Estimator within a bodyshop or accident repair environment.
* Strong customer service skills with the ability to communicate clearly and professionally.
* Knowledge of estimating systems such as Audatex desirable.
* Good organisational skills and attention to detail.
* Full UK driving licence.
Benefits
* Competitive salary package (dependant on experience).
* Bonus opportunities.
* Modern workshop and equipment.
* Training and development opportunities.
* Pension scheme and holiday allowance.
If you would like any further information on this role please call or contact Kirk Kilgallon at Kolt Recruitment