Payments Assistant
Location: County Hall, West Bridgford – Nottingham (NG2)
Hours: 37 hours per week, Monday to Friday
Pay Rate: £13.26 per hour
Contract: Temporary (minimum 6 months) – may be extended or made permanent based on business need
Team Size: 6
Purpose of the Role
The Payments Assistant provides essential financial and administrative support within the team, ensuring that all payments are processed accurately and efficiently. The role requires a high level of attention to detail, organisational skills, and the ability to manage multiple systems and tasks simultaneously.
Working Arrangements
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Training Period: The successful candidate will be based at County Hall, West Bridgford (Nottingham) for the first 3–6 months while training.
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Hybrid Working: Once fully trained and competent, hybrid working will be introduced. The postholder will be required to attend the office once or twice per week, or as required by the business.
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Hours:
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During training: Start between 8:30–9:00 a.m.
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Once fully trained: Start between 8:00–9:00 a.m., finish between 4:00–5:00 p.m.
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On-site parking is available, and there is a bus stop directly outside the building.
Key Responsibilities
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Process and verify payments accurately and in accordance with financial procedures.
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Reconcile payment information and resolve any discrepancies promptly.
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Maintain accurate records and ensure compliance with financial controls and audit requirements.
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Use multiple internal systems and Microsoft Office applications daily to process and track payments.
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Respond to payment-related queries from internal departments and external stakeholders in a professional and timely manner.
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Support the wider team with administrative and financial tasks as required.
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Contribute to maintaining a smooth and efficient payment service within the team.
Essential Skills and Experience
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Strong numeracy and accuracy skills with attention to detail.
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Excellent organisational skills and the ability to plan and prioritise workloads effectively.
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Confident IT skills, including proficiency in Microsoft Office (Excel, Outlook, Word).
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Ability to learn and work across multiple digital systems.
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Strong communication and interpersonal skills – able to work effectively as part of a small, supportive team.
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Reliable, proactive, and adaptable approach to work.
Desirable Skills
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Previous experience in finance, payments, or administrative support roles.
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Knowledge of financial systems and procedures