The Role
You will play a central role in delivering the prestigious EMBA-Global and Sloan Masters programmes, ensuring an outstanding experience for students, faculty, and stakeholders. You will act as a key point of contact, coordinating programme logistics, events, and communications while supporting the smooth delivery of world-class executive education across globally recognised programmes.
You will bring strong organisational and administrative skills, along with a commitment to exceptional service in a fast-paced, collaborative environment. Working closely with internal teams and international partners, you will help drive programme success, support high-profile events, and contribute to continuous improvements that uphold the School’s reputation for excellence.
Main Responsibilities
1. High-quality support service provided to students, colleagues and stakeholders.
2. Timely response to and resolution of enquiries, requests and issues.
3. Accuracy and integrity of data in business systems.
4. Development of relationships within and outside the team, and positive feedback from colleagues.
5. Compliance with processes, procedures and standards.
6. Contributions to process reviews and operational improvements.
Who we are looking for
7. Administrative experience, preferably in a Higher Education environment.
8. Commitment to providing an outstanding level of customer service.
9. Excellent written communication and interpersonal skills and the ability to work with a variety of stakeholders.
10. Sound knowledge of Microsoft Office packages including Word, Excel, PowerPoint and Outlook.
11. Proactive approach to building and maintaining a good relationship with students and colleagues.
12. Event experience
13. Excellent attention to detail.
14. Good time management skills with the ability to organise and prioritise.
15. Good team working skills and the ability to work collaboratively.
16. Experience in standard financial management processes.
Why London Business School
London Business School; a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.
What you can expect from us
17. Generous annual leave of 27 days plus extra between Christmas and New Year
18. Automatic enrolment to a fantastic workplace pension scheme
19. Free onsite gym and swimming pool
20. Amazing range of professional development to support your career path
21. Enhanced cycle to work scheme
22. Wellbeing offering to support your physical, mental and financial health
23. Up to 5 days volunteering leave/ up to 5 days paid emergency leave for staff who have caring responsibilities for a family member, dependent or friend who is ill
At London Business School, we support Smart Working - a hybrid approach designed to help you achieve a healthy work-life balance while delivering the best outcomes for your role and the needs of our customers. All roles require a minimum of two days on campus each week to foster a vibrant, collaborative community.
For this role specifically, you will be expected to be on campus at least three days per week. Thursday's are the teams anchor days and the other days can vary depending on business needs.
We operate with ‘core hours’ – 10:00-15:00 – to maximise opportunities for connection and collaboration across teams during the working day. Outside of these hours, you may still be required for meetings or collaboration based on your role and customer needs. Additionally, we offer Protected Time - a flexible, one-hour slot, within the working week dedicated to your learning and development, wellbeing, or focused, quiet work
Our commitment to driving inclusion and belonging
We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.
Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applying
Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.
Closing date: 25th June 2026
London Business School