Overview
Supervisor Hackney. Specsavers. A household name and a Highstreet staple. And you could be part of the team.
We’re looking for a hard-working, passionate Supervisor ready to help lead a team to greatness so we can provide the best hear and eye care possible. At Specsavers you’ll join a community focused team full of people from all walks of life and all levels of experience. As our Supervisor, you’ll make sure that the store runs like clockwork. That means supporting other staff, making sure they’re familiar with systems and helping to deliver training. You’ll also be responsible for handling orders and dealing directly with customers in the contact centre clinic. You’ll show people how to insert, remove and care for their lenses, as well as assisting the optical team. This role will be across two stores.
Responsibilities
* Lead and support a team to ensure smooth store operations
* Familiarise staff with systems and deliver training
* Handle orders and interact directly with customers in the contact centre clinic
* Instruct customers on inserting, removing and caring for contact lenses
* Assist the optical team as required
* Work across two store locations
What’s on Offer
* Salary: Starting at £29k depending on experience
* 28 days annual leave plus your birthday off
* Full time (40 hours per week) including weekend working
* No late nights
* Pension contribution
* Specsavers Perks – our discounted benefits scheme
* Annual subscription to the Headspace app
* WeCare – UK confidential employee helpline
* Outstanding clinical and professional development opportunities
* Support with IP, other higher accreditations and Pathway
* Access to latest clinical technology and equipment
Desirable experience
* Previous experience in a fast-paced customer service environment
* Experience in optics
* Great communicator
* Be flexible and adaptable
* Organised
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