Overview
Benefit is Glowing… We Mean Growing… and we are currently searching for a Full-time Counter Manager to make real connections in Boots Kew Gardens!
Responsibilities
* Management – Managing Brow and Beauty Experts by motivating staff and delegating roles, ensuring sales targets are met and high customer service standards are maintained.
* Sales Goals – Achieving counter and service sales targets agreed with the area manager, making connections with customers, and demonstrating products.
* Brow services – Waxing, Tinting, and tweezing to ensure customers love their brows and book repeat appointments.
* Teamwork – Through daily team meetings, effective communication, and recognition of positive work, ensuring the in-store teams remain motivated and work to achieve individual and counter targets.
* Promotion and Special Events – Building business by creating in-store and external events through linkups, interdepartmental events, counter events, new product releases, and charity events.
* Stock – Ensuring the counter remains stocked at all times and reporting any concerns to the area manager immediately.
* Communication – Maintaining open communication between store/department managers and area managers on the counter.
* Administration – Completing daily, weekly, monthly, and yearly administration, and assisting with area manager administration where necessary.
* Staff Rotas – Ensuring staff rotas are completed fairly on a monthly basis.
* Hygiene and Housekeeping – Keeping the counter and displays clean and hygienic at all times.
Qualifications
* Dynamic, enthusiastic
* Passion for make-up and retail
* Result-oriented, who likes a challenge
* Desire to provide a unique customer experience
* Flexible availability including weekends, late nights, bank holidays and holiday periods
* Minimum 6 months retail experience
Benefits
* Product Discount
* Staff Sale
* New Launch Gratis
* Annual Leave
* Full Training provided
* Refer a friend scheme
* Competitive Commission Scheme
How to apply
Apply to become a Counter Manager. We use video interview as part of our recruitment process, but if you have additional needs that require flexibility, please contact careersatbenefit@benefitcosmetics.com.
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