Leisure Assistant
Location: The Mole Resort
Basic Salary : 12.21 per hour
Hours per week: 37.5 per week
Deadline to apply: 13/6/25
Here at The Mole Resort we have lunched a brand new resort set in 125 acres of beautiful Devon countryside,
jam-packed with delicious food and drink and a whole lot of exciting
activities.
As a Leisure
Assistant you are required to provide a professional, friendly service to our guests demonstrating a good understanding of the
products and services available.
What will I be doing?
As a Leisure Assistant at The Mole you will assist visitors to the
Spa with direction and understanding of the facilities. You will also be responsible for keeping the
area in a clean and tidy condition for client’s comfort, as well as work to
achieve departmental targets. Specifically, you will be responsible for
performing the following tasks to the highest standards:
·
Taking leisure
bookings and checking in guests
·
Handling
membership enquiries
·
Payment
handling and financial control
· Play a key role in delivering the services available in the gym and pool areas.
·
Ensuring
facilities are maintained to the highest standard
·
Reporting
any faults or maintenance issues to the correct department
·
Following
operating procedures for opening and closing the facility
·
Communicating
to guests in a professional friendly manner
·
Complying
with current health and safety legislation
·
Liaising
with other departments promoting teamwork
What are we looking for?
To successfully fill this role as a Leisure Assistant at The
Mole, you should maintain the attitude, behaviours, skills, and values that
follow:
·
Positive attitude and willingness to learn
·
Level 2/3 Certified Personal Trainer accreditation
from a recognized fitness organization would be preferable
·
Any additional class qualifications such as spin, aquafit,
exercise to music, pilates, yoga, pool plant operator, first aid would be
preferable
·
Good communication skills
·
Commitment to delivering high levels of customer
service
·
A neat and tidy appearance and adherence to
uniform requirements
·
Flexibility to respond to a range of different
work situations
·
Ability to work on your own or in a team
·
Previous experience in a hospitality or leisure
environment is advantageous
Although previous experience would be beneficial, it is not
essential as full training will be provided.
You will be key in delivering our brand of fabulous stays
and active days.
What’s in it for me?
There’s plenty of perks when it comes to joining the Mole
Resorts team which include;
·
Competitive rates of pay, reviewed annually.
·
Discounts available across a range of quality
products from supermarket shopping to wellington boots !
·
Local cinema and days out discounts.
·
Employee Assistance Programme to help with
life’s challenges.
·
Complimentary use of spa facilities
·
Discount on food and drink on site
·
Restaurant and hotel discounts across the
region.
·
Share of service charge
·
Staff fully equipped rest area with staff meals
·
Flexible working and shared holiday
·
Attentive onboarding programme
·
Fantastic discounts across L+R Hotels
We are in the process of building a
team that we can develop through support and training to further your career,
resulting in opportunities for progression in a fantastic location.
We value each and every staff member so please come and join
us, who knows where it will take you?