Overview
Pay -
16-17 - £7.55 per hour.
18+ - £12.21 per hour.
Your local store is looking for a minimum 16hrs per week Sales Assistant. You will need to be fully flexible over the course of the week. The hours will be spread across the week but will include at least one evening and a Saturday or Sunday shift.
Here at Dunelm, our Sales Assistants are our foundations; a wonderful team of people right at the heart of our stores. With customer focus as the number one priority, our Sales Assistants are the first point of contact for lending a helping hand and are always interacting with customers, ensuring they leave with exactly what they want and a positive lasting impression so they will return again and again.
What you'll be doing
The role involves being trained in all aspects of customer-facing store life:
* Tills – Serving customers with purchases or returns, checking that all items are complete, and that fragile items are packed securely so they arrive safely.
* Shop floor – Assisting customers to find products and providing excellent, memorable service to foster customer loyalty and a love for our products and people.
* Hosting – Using our iPad systems to order products for delivery if customers can't find what they need. Training will be provided to create bespoke curtain and blind orders. You'll also style departments like bedding displays to inspire customers and help them choose the perfect items.
* Stock and Delivery – Involving physical tasks with some heavy lifting. This includes merchandising, updating prices, tidying the store after busy days, taking in deliveries, checking stock, ordering, and replenishing shelves while prioritizing customer needs.
What we'll look for in you
* Supportive team player who encourages colleagues and helps create a welcoming work environment.
* Confident, sociable, and excited to work in a growing retail environment to deliver memorable customer experiences.
* Helpful and communicative with team members, reporting regularly to team leaders and management.
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