Job Description
About the Role:
As the Ecommerce Executive you will be responsible for supporting the Ecommerce and CRM Manager in the day-to-day trading operations, while building online engagement and spotting conversion opportunities to increase the sales performance for Sisley-Paris.co.uk and neurae.com/en-GB. You will also provide essential support to the Customer Service Executive in fulfilling their requirements.
This is an exceptional opportunity for an ambitious all-round digital professional with a love of beauty and luxury to grow within a fast-paced, creative and data-driven environment.
Key Responsibilities:
E-commerce Operations
* Support the daily management of the e-commerce site, ensuring all product pages, content, images and pricing are accurate and on-brand.
* Coordinate new product launches, limited editions and promotional campaigns with cross-functional teams (Marketing, Supply Chain).
* Maintain product catalogues, inventory levels, and site taxonomy to optimise discoverability and conversion.
* Support the Ecommerce and CRM Manager to brief the trading calendar activations with all content, copywriting, offers, GWPs and commercial focuses.
Customer Service
1. Partner with customer service to ensure a premium end-to-end experience for all onl...