This is NewCold
NewCold is service provider in cold chain logistics with a focus on the development and operation of large, highly automated cold stores. NewCold strives to be crucial in the cold chain of leading food companies, by offering advanced logistic services worldwide. We use latest technology that empowers our people, to handle food responsibly and guarantee food safety in a sustainable way. We challenge the industry, believe in long-term partnerships, and deliver solid investment opportunities that enable next generation logistic solutions.
NewCold is one of the fastest growing companies in cold chain logistics. We are expanding our teams to support this growth. More information on NewCold can be found on www.newcold.com and our social media.
About the vacancy
Overview:
We are seeking a dedicated and experienced Transport Team Lead to join our night shift team. Reporting to the Transport Manager Nights, you will oversee a team of Drivers, Transport Operators, and Debrief Clerks, ensuring efficient transport movements, factory clearance, and exceptional customer service within agreed budgets. This role is critical to maintaining smooth operations, compliance with regulations, and high standards of service delivery in a fast-paced environment.
Location: NewCold Corby, Curver Way, NN17 5XN.
Hours: 4 on 4 off (18:30 - 06:30).
Salary: Up to £40,000.00 (CPC dependent).
Key Responsibilities:
* Utilise transport software to manage and update the daily plan, ensuring accurate allocation of resources.
* Collaborate with the warehouse team to align load management with the operational plan.
* Oversee Transport Operators and Driver Debrief Clerks to ensure timely communication of delays to relevant stakeholders.
* Audit driver packs, brief drivers before departure, and verify the authenticity and validity of driver licenses to ensure compliance.
* Monitor transportation as a live event, proactively addressing delays to meet customer delivery expectations.
* Ensure routes are dispatched in full compliance with legal and safety regulations.
* Manage front desk administration, maintain accurate records, and handle Proof of Delivery (POD) reporting, escalating issues to the Transport Manager as needed.
* Produce daily shift reports and deliver comprehensive, accurate handovers to the next shift.
* Engage with customers to address inquiries, provide assistance, and foster positive relationships to enhance satisfaction.
* Complete Sickness and Absence Reports, conduct Return to Work assessments, and support investigations, disciplinaries, and grievances while maintaining confidentiality.
* Complete Incident Reports and Investigations, including Road Traffic Collision (RTC) Reports, Staff Injury, and Near Miss Reports.
Requirements:
Qualifications and Experience
* Previous experience in a similar transport planning or operations role is essential.
* Proficiency in transport software and general computer literacy.
* Strong knowledge of driver’s hours regulations and working time rules.
* Good understanding of UK geography with the ability to estimate journey times accurately.
Personal Attributes
* Strong customer service orientation with excellent verbal communication skills.
* Ability to build rapport and work effectively within a team.
* Strong multitasking skills with a keen attention to detail.
* Effective time management skills in a high-pressure, fast-paced environment.
* Initiative and determination to proactively solve problems.
* Commitment to continuous improvement and flexibility in adapting to business needs.
Are you up for the job?
If you are interested in this vacancy and would like to apply, please make sure that you leave your CV in English.
Why would you want to work for NewCold?
With the prospect of many new construction projects all over the world in the very near future, NewCold offers the opportunity to join a young but powerful company in the field of logistic services. We have the ambition and the potential to rapidly become the market leader in the field of modern and automated cold storage with additional supply chain services such as transport and distribution. Although our proposition comprises an attractive benefits and compensation package, the (international) scope and impact of the position may appeal to you even more.
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