Job Description Job Title: IT Support Technician – Field Based Location: North West Kent, with occasional visits to Head Office, Canterbury Salary: £30,000 – £38,000 p.a. doe Hours: 8:00am – 4:30pm, Monday to Friday Driving Licence & Vehicle Required ***Due to the nature of this role, you’ll be required to undertake a DBS check before start*** Role Overview: Provide IT support across Primary Schools in North West Kent Maintain desktops, laptops, tablets, iPads, servers, and network infrastructure Administer Microsoft servers, Windows, Office products, Active Directory, and Group Policy Troubleshoot hardware, software, and network issues for staff and users Respond to support requests via a bespoke fault logging system Undertake IT change requests and perform routine diagnostics and maintenance Occasionally travel to Head Office in Canterbury for training, meetings, or support Requirements: Previous IT support experience, ideally in education or MSP environments Strong technical knowledge: Microsoft Server, Windows, Office, Active Directory, Group Policy Experience with network infrastructure, backups, and diagnostics Knowledge of Apple products is desirable Full driving licence and eligibility for an Enhanced DBS check Term-time or part-time availability covering 38 school weeks Why Join Us: Great pay + mileage paid at 44p per mile Be part of a 25-year-old, thriving bu...