Administrator
Location: Bodelwyddan Wales
Salary: £26,845 per annum
Contract: Full time, Permanent
Hours: 40 Hours (8am – 5pm)
Benefits: 25 days annual leave plus 8 public holidays, Competitive pension scheme and sick pay, Career Growth: Real pathways for progression within a growing national group
About this Administrator role
We are looking for a proactive and organised Administrator to join our team in Bodelwyddan. Working closely with the project team, you will provide efficient administrative support and excellent customer service, ensuring our daily operations run smoothly.
Responsibilities
* Monitor & manage multiple email inboxes & collate information on various job trackers.
* Manage and update an active caseload of customers.
* Communicate via email with the Client in a polite and professional manner.
* Make outbound calls to customers to arrange programme dates for electrical works, and prepare letter correspondence/notifications as required.
* Receive inbound calls from customers with queries.
* Daily planner management for several operational employees.
* Raise and complete purchase orders using inhouse systems for operatives and suppliers.
* Invoice processing for suppliers and subcontractors.
* Populate job details on billing registers.
* Populate and send operative’s weekly whereabouts to clients.
* Any other duties as identified and required to meet the needs of the business.
Qualifications
* Experience of working within a similar office environment.
* Professional telephone manner and confidence in dealing with a wide range of customers.
* Professional and accurate writing skills, particularly email communications.
* Ability to communicate clearly, concisely, and persuasively, both verbally and in writing.
* Experience using Microsoft Office – Word, Excel & Gmail.
* Strong interpersonal skills and ability to build relationships quickly.
* Ability to work well under pressure and meet deadlines.
* Ability to work on own initiative and to act as an effective team member.
* Accuracy and attention to detail.
#J-18808-Ljbffr