A global electronic payment solutions provider is seeking an experienced Manager, Customer Support to oversee their UK Helpdesk operations. The successful candidate will lead a team of Technical Support agents, driving operational efficiency and customer satisfaction. Responsibilities include developing strategies, managing costs, and collaborating cross-functionally to resolve issues. Applicants should have over 7 years of leadership experience in a technical support environment, with a focus on results and team development. Fluency in English and experience in the Finance or Payments industry are preferred.
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