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Senior Account Director – Building Services
Location: Romsey
Working Pattern: Full time office based with occasional working from home and client site for meetings etc.
Ferox Partners is working with a dynamic and values-led building services provider to appoint a Senior Account Director. This is a high-impact role suited to a strategic thinker with a strong commercial mindset, proven experience in driving new business, and the credibility to engage confidently with C-suite and senior stakeholders.
You’ll play a key role in shaping account growth, strengthening key client relationships, and helping steer long-term commercial success within a purpose-driven, sustainability-focused business.
Key Responsibilities:
* Lead a portfolio of accounts, ensuring high retention, satisfaction, and strategic alignment
* Engage directly with C-suite and senior decision-makers to understand and support client priorities
* Develop and implement detailed growth plans, delivering cross-selling and upselling opportunities
* Drive new business by identifying and securing opportunities across target markets
* Manage the full sales cycle from initial contact to close with a consultative, solutions-led approach
* Oversee contract renewals and lead high-value negotiations
* Ensure excellent service delivery by collaborating closely with operations and technical teams
* Deliver on a sales strategy that supports 15% year-on-year growth target
About You:
* Proven experience in a senior account leadership role within building or construction services, or facilities, maintenance or property management is essential.
* Strong understanding of PPM, lifecycle projects, and reactive maintenance.
* Ability to influence and build trust with C-suite and senior stakeholders.
* Demonstrated success in client retention, revenue growth, and strategic account development.
* Commercially savvy, with experience negotiating complex service contracts.
* Hands-on, solutions-oriented, and confident leading both clients and internal teams.
* Proficient in CRM tools and sales forecasting.
Salary & Benefits:
* Private medical insurance
* Company pension
* Sick pay
* Free/on-site parking
* Free onsite gym
* Regular company events
This is an exciting opportunity to join a progressive business that’s reshaping the future of the built environment through innovation, quality, and sustainability. If you match the candidate requirements please get in touch: [emailprotected] .
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