Job Summary
We are seeking an experienced and dedicated Head Housekeeper to oversee the housekeeping of a year round busy hotel. The ideal candidate will have a strong background in hospitality and cleaning services, ensuring that our guests enjoy a clean, comfortable, and welcoming environment. As the Head Housekeeper, you will be responsible for managing housekeeping staff, maintaining high cleanliness standards, and implementing efficient cleaning procedures, you will be required to arrange housekeeping paperwork for the housekeepers to follow daily. Occasionally assisting on reception with arrivals, departs. Competence using computers would be required. Training using our booking system will be given.
Weekly pay and just over 5 weeks holiday and optional pension.
Hours 9/9:30am until 1/2pm.
Rates above minimum pay depending on experience and ability.
Responsibilities
* Supervise and coordinate daily housekeeping operations to ensure all areas are cleaned to the highest standards.
* Train and mentor housekeeping staff on proper cleaning techniques and safety protocols.
* Conduct regular inspections of guest rooms and public areas to ensure compliance with cleanliness standards.
* Manage inventory of cleaning supplies and equipment, placing orders as necessary to maintain stock levels.
* Collaborate with other departments to ensure seamless service delivery for guests.
* Address guest complaints or concerns regarding cleanliness in a prompt and professional manner.
* Develop and implement housekeeping policies and procedures to enhance operational efficiency.
Requirements
* Previous experience in a hotel or hospitality environment is essential.
* Strong knowledge of janitorial practices and cleaning techniques.
* Excellent organisational skills with the ability to manage multiple tasks effectively.
* Strong leadership skills with the ability to motivate and inspire a team.
* Attention to detail and a commitment to maintaining high standards of cleanliness.
* Good communication skills, both verbal and written, for effective interaction with staff and guests.
* Flexibility to work various shifts as required by the needs of the business. If you are passionate about providing exceptional service in a hospitality setting and possess the necessary experience, we encourage you to apply for this rewarding opportunity as our Head Housekeeper.
Job Types: Full-time, Part-time, Permanent
Pay: £12.53-£13.94 per hour
Expected hours: 25 – 30 per week
Work Location: In person