Job Description
Job Title: BI Analyst
Contract Type: Fixed term for 12 months
Salary: £43,123.45 per annum (£47,499.11 after successful 12‑month performance)
Working Hours: 35 hours per week
Working Pattern: Monday to Friday (hybrid)
Location: Liverpool
This role involves analysing and presenting business information (BI) to support the delivery of intelligent business information through self‑serve tools, supporting colleagues with performance information requirements, and developing and maintaining operational data models.
Responsibilities
* Interpret operational and strategic BI requirements to identify and mine relevant data sources and advise colleagues on improvement opportunities.
* Collaborate with data owners and subject‑matter experts across the Group to design, develop and build appropriate tools to present routine BI analysis to support the Group’s Performance Management Framework.
* Provide bespoke analysis and technical expertise in appropriate analysis and visualisation techniques to support colleagues across the business.
* Support continuous improvement through routine and bespoke analysis to identify opportunities and ensure data integrity is embedded in reporting frameworks.
* Escalate issues with data accuracy or system usage to the appropriate channel for prompt resolution.
* Develop and maintain data models to underpin day‑to‑day operational and planning activities.
* Work closely with colleagues in the Insight Team to maximise the use of existing self‑serve tools and integrate Riverside‑wide data for comprehensive analysis.
* Develop and maintain relationships with external partners in the provision of business intelligence systems and ensure tools are maximised and providers deliver services that meet time and quality agreements.
* Ensure all data protection requirements are met in accordance with the Group’s policy, procedures and statutory requirements.
* Ensure health and safety requirements are met in accordance with the Group’s policy, procedures and statutory requirements.
* Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service.
Qualifications
Essential:
* 3+ years experience of using Tableau Dashboards.
* Experience of business information and performance reporting production in a medium to large organisation.
* Experience of analysis of data for meaningful intelligence.
* Advanced user of Excel with proven capability of handling large, complex data sets.
* Experience of a range of analytical techniques and understanding of appropriateness of use.
* Ability to understand the business’s BI requirements and articulate them to technical colleagues.
* Understanding of regulatory and compliance reporting requirements.
* Results‑focused, able to take ownership of tasks.
* Excellent team player, flexible to meet business requirements.
* Excellent attention to detail, able to work accurately under pressure, deliver to strict deadlines and manage conflicting priorities.
* Customer focused with excellent written and verbal communication skills.
* Commercially aware with a focus on continuous improvement.
Desirable:
* Degree or equivalent in a subject with strong data analysis component.
* Experience of developing complex data models for operational use.
* Experience of producing data definitions.
* Experience of external data submissions.
Benefits
* Competitive pay & generous pension.
* 28 days holidays plus bank holidays.
* Flexible working options available.
* Investment in learning, personal development and technology.
* A wide range of benefits.
Equal Opportunities
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares a disability.
Riverside will not sponsor work visas; only candidates with valid UK work permission are eligible.
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