Lincoln
Job Ref
Ref: 5511F
Company Profile
A growing company that supplies and supports professional services and equipment. They pride themselves on delivering excellent customer service, reliable solutions, and building strong relationships with our clients.
Responsibilities
* Provide high-quality customer service to French-speaking customers via phone and email.
* Process enquiries, quotations, and orders accurately and efficiently.
* Maintain and update customer information within the CRM system.
* Support Regional Account Managers with administrative and customer-related tasks.
* Proactively follow up on quotes, deliveries, and customer queries.
* Coordinate with internal teams and external partners to ensure smooth order fulfilment and issue resolution.
Location
Lincoln
Work Arrangement
Hybrid work, 4 days a week in the office after training period.
Salary & Contract
Up to £28,000 per annum pro rata – Fixed Term Contract Maternity Cover.
Candidate Profile
* Fluent in French with a high professional standard of English.
* A collaborative team player with a positive, can-do attitude.
* Approachable and customer-focused.
* Confident in building relationships and identifying commercial opportunities.
* Highly organized multitasker who can work under pressure and meet deadlines.
* IT literate, with strong skills in Microsoft Office and CRM systems.
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