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Waiting list coordinator - endoscopy

Alexandria
Permanent
NHS Scotland
Coordinator
Posted: 16 January
Offer description

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.



The shift pattern for this post are Monday to Thursday 8:30am - 5pm, Friday 8:30am - 4:30pm

Please be advised that, effective 1 April 2026, the full-time working hours for all Agenda for Change posts will be reduced to 36 hours.

Full Time Endoscopy Co-ordinator at Vale of Leven Hospital: An opportunity has arisen for a Full Time Endoscopy Co-ordinator (Band 4) based at Vale of Leven Hospital. You will work as part of a wider team of administrative staff in Clyde Division supporting the endoscopy workload of visiting Consultant Medical Staff and Nurse Endoscopists.

About the Role: You will provide an efficient and effective administrative support to the workload of the endoscopy department including the management of all endoscopy referrals. You will liaise directly with medical and nursing staff in relation to all referrals, dealing with internal telephone enquiries from the endoscopy unit nurses and wards as well as other external agencies ie GPs etc. You will be in contact with New and Return endoscopy patients on the In-Patient Waiting List and book them with a date for their procedure, managing them in order of priority and longest wait in line with the Waiting Times Policy. You will be an essential part of the wider endoscopy administrative team, contributing to the smooth running of the busy Endoscopy Medical Day Bed Unit.

Requirements of the post:

* Qualifications: Two standard grades, including English, are essential or relevant work based experience.
* Experience: recent experience in a busy administrative role preferably in a hospital.
* Experience of using TrakCare is essential to this post.
* Skills: Good organisational skills and an excellent communicator. You will have the ability to work both independently and as part of a team. A high level of attention to detail and good workload output are necessary.
* Personal Attributes: A reliable and flexible approach to work, along with a commitment to maintaining good
* attendance, will be essential for success in this position.
* We are looking for a proactive, self-motivated individual for this role that combines administrative skills within a patient focused healthcare environment.

Informal contact: Theresa Duffy, Admin/Waiting list Manager, On 01389 817277 or email Theresa.duffy@nhs.scot

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates


NHS Greater Glasgow and Clyde- NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have. 

NHSGGC recognise the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and the tenure is listed as 'various', we encourage applications from individuals seeking flexible working arrangements and this will be included as a topic for discussion during the recruitment process.
Relevant HR policies on our HR connect site .

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process. 

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

For application portal/log-in issues, please contact Jobtrain support hub in the first instance.      

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