About the Company
We are LWM Traded Services, a company wholly owned by Lichfield District Council. Our organisation is ambitious, innovative, and highly driven to be the best in all that we do. We want to further this growth potential in all key areas of the business by hiring great people. In return, we can build stronger foundations, provide quality services, and help support our company objectives longer term.
About the Role
The Lettings & Housing Manager will be responsible for the acquisition, letting, and management of temporary accommodation, along with the leasing, marketing, and management of office and commercial space within the business hub and other commercial properties. The role will be responsible for purchasing and onboarding new properties, managing residential tenancies and commercial leases, advertising available office space, managing occupancy levels, and being accountable for rental income, void levels, and lettings performance against agreed KPIs.
Key Responsibilities
* Property Acquisition / Purchasing
* Property Management
* Tenancy Management
* Compliance & Housing Standards
* Portfolio Growth
* Financial Management
* Reporting & Management
Knowledge and Experience
* Experience in housing, lettings or property management
* Experience managing residential tenancies
* Experience dealing with tenancy issues and tenants
* Knowledge of housing legislation and compliance requirements
* Experience working with contractors and property repairs
* Experience managing a property portfolio
Personal Attributes
* Proactive, solution-focused mindset with a commitment to continuous improvement and innovation
* Demonstrates a strong ‘one team’ mentality by supporting colleagues, sharing expertise, breaking down silos and working collaboratively toward shared goals
* Able to manage competing demands and remain calm under pressure
* Demonstrates a strong customer-focused approach
Key Skills
* Property management
* Tenancy management
* Negotiation
* Organisation and workload management
* Financial awarenessCommunication and dealing with tenants
* Problem solving
* Compliance knowledge
* Willingness to work flexibly, including occasional out‑of‑hours activities to meet service needs
* Full UK driving licence
Benefits
You will also benefit from a fantastic salary package including Private Health Care, 5% Pension contribution, Free parking, Hybrid working and refurbished offices in a central location.
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