Overview
Tesco UK • Belfast • Permanent • Apply by 09-Dec-2025
Availability Window
Days From Time To Time: Sun 13:15:00 – 22:15:00; Mon 06:00:00 – 15:00:00; Tue 07:00:00 – 16:00:00; Wed 08:00:00 – 17:00:00; Thu 09:00:00 – 18:00:00; Fri 10:00:00 – 19:00:00; Sat 13:15:00 – 22:15:00
Shift Leader pay starts from £14.76 per hour. Additional payments may also apply depending on location.
It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The following information describes availability expectations and scheduling: we will schedule contracted hours within the availability windows and provide 3 weeks notice of shifts. We are flexible to accommodate close-match availability where possible.
Customers are at the heart of everything we do. This is a job for doers with plenty of variety, in a busy store environment.
Responsibilities
* Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
* Supporting colleagues to deliver daily priorities and take regular breaks
* Opening and closing the store, completing duty cover, and ensuring decisions are right for safety
* Being the go-to person for colleagues in the absence of a manager for day-to-day queries
* Keeping the store clean, tidy, and well-presented
* Supporting managers to coordinate seasonal, community and charity events
* Contributing to a great, inclusive team atmosphere
* Providing excellent customer service by listening to customers and putting them first
* Keeping the team informed on communications, changes, or updates
* Staying knowledgeable about store performance and assisting with actions to improve operations
* Leading by example and setting a positive standard for colleagues
* Guiding store improvements and removing obstacles to great service
* Following health and safety routines and ensuring colleagues do the same
* Recognising and celebrating colleagues providing great service
Requirements
* Be 18 or over to apply for this role
* Be a great role model with thoughtful customer service
* Build strong relationships to create an inclusive team atmosphere
* Clear communication and the ability to keep your team well-informed
* Comfort with leading the store in the absence of the Store Manager
* Good decision-making skills and flexibility to adapt to change
* Ability to motivate the team to deliver beyond expectations
* Curiosity to seek ideas to serve customers, communities, and the planet
What’s in it for you
* Holiday from 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays)
* Ability to request flexible working from day one
* Colleague Clubcard benefits including 10% off and 15% at pay-day weekends, up to £2,000/year, plus additional card for family
* Access to free wellbeing services and resources
* Life cover five times pay and pension with up to 7.5% employer contributions
* Flexible benefits (discounts, shares, cycle to work, etc.)
* Uniform provided and life-event policies
* Access to colleague networks and information about these networks
* Links to read more about available benefits
About Tesco
Our vision is to become every customer's favourite way to shop. Our core purpose is “Serving our customers, communities and planet a little better every day.” We strive to be responsible and sustainable for all stakeholders and communities.
Diversity, equity and inclusion (DEI) means everyone can feel represented and welcome at Tesco. We are a place where Everyone’s Welcome.
We support flexible working and recognise different life circumstances. Please discuss your needs during the application process.
We are proud to be Disability Confident Leader and provide an inclusive recruitment process. For accessibility information, please click here.
Please note: Tesco recruits individuals who have passed the school leaver’s age. For the school leaver’s age in your country, please click here.
We may close roles earlier than the advertised end date when there is high volume of applicants. Individual feedback is available to those who attend an interview.
For more information about us please visit www.tescoplc.com
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