Job Title - Cabling Technician – Data Centre
Location - Hayes - Site based
Salary - Up to £45,000
Overview
We’re looking for a skilled Cabling Technician to support daily operations across a busy data centre environment. You’ll handle cabling requests, troubleshoot faults, support hardware installations, and keep all documentation accurate using a range of customer platforms. This role requires strong communication, excellent customer service, and the ability to work flexibly in a fast-paced, technical setting.
Key Responsibilities
Cabling & Technical Support
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Install, test, and decommission structured cabling, including patch panels, patch leads, and cabinet work.
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Perform troubleshooting and Fluke testing, producing certification as required.
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Support hardware installations (servers, switches, cabinets) and assist third-party engineers when needed.
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Complete data centre maintenance tasks such as cabinet, PDU, and containment modifications.
Administration & Coordination
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Log and update tasks using platforms such as ServiceNow, Office 365, SmartView, and customer portals.
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Raise and manage tickets with co-location providers.
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Maintain accurate patching schedules, stock lists, and site inventory.
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Ensure all work has appropriate client approval and clear communication throughout.
Site Operations
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Follow all site processes, supplier guidelines, and co-location provider procedures.
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Escort contractors, manage visitor inductions, and ensure compliance with on-site regulations.
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Conduct daily walkarounds, weekly cabinet lock checks, and report any issues promptly.
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Keep all cabinet areas secure, tidy, and compliant.
What You Bring
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Strong understanding of data centre environments.
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Excellent customer service, organisation, and communication skills.
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A proactive, flexible approach and the ability to work well as part of a team