Job Description
Customer Care Coordinator – Northampton (National House builder)\nFull-Time | Monday to Friday, 8:30am – 5:30pm\n\nJoin our 5★ Customer Service rated team and be part of something special! We’re looking for a dedicated Customer Care Coordinator to support our customers and colleagues at our Northampton office. You’ll be joining a friendly, professional team within a national property developer, where delivering exceptional service is at the heart of everything we do.\n\nWhat you’ll be doing:\n\n * \n\n Being the first point of contact for customers, providing a first-class service every time.\n\n * \n\n Coordinating queries with internal teams and contractors to ensure timely, effective resolutions.\n\n * \n\n Maintaining accurate records and keeping customers fully updated.\n\n * \n\n Contributing to our award-winning service culture by always going the extra mile.\n\nWhat we’re looking for:\n\n * \n\n Excellent communication and organisational skills.\n\n * \n\n A customer-focused approach and a genuine passion for helping people.\n\n * \n\n Ability to manage multiple priorities in a fast-paced environment.\n\n * \n\n Previous experience in customer service, administration, or coordination is desirable.\n\nWhat we offer:\n\n * \n\n A competitive salary with opportunities for career progression.\n\n * \n\n Monday to Friday hours (8:30am – 5:30pm)\n\n * \n\n The chance ...