Sales and Service Representative
We are seeking a skilled professional to join our team as a Sales and Service Representative. As a key member of our organization, you will play a crucial role in providing exceptional customer service and support.
Responsibilities:
* Customer Service: Provide timely and effective responses to customer inquiries, resolving issues promptly and efficiently.
* Sales Support: Assist customers in selecting the right products or services to meet their needs, ensuring a seamless customer experience.
* Process Management: Accurately and compliantly complete processes and procedures, maintaining high standards of quality and efficiency.
Requirements:
* Excellent Communication Skills: Possess strong verbal and written communication skills, with the ability to articulate complex information in a clear and concise manner.
* Regulatory Knowledge: Have a background in working within a regulatory environment, with a solid understanding of relevant laws and regulations.
* Technology Proficiency: Be proficient in using Microsoft Office, with the ability to adapt to new technology and systems.
* Customer Focus: Demonstrate a customer-centric attitude, with a passion for delivering exceptional customer experiences.
Benefits:
* Perks at Work: Enjoy access to exclusive discounts and savings opportunities, as well as free online classes and training programs.
* Supportive Environment: Work in a collaborative and supportive environment, with opportunities for growth and development.
* Recognition and Rewards: Receive recognition and rewards for outstanding performance, including critical illness coverage and a cycle-to-work scheme.
* Employee Benefits: Enjoy a comprehensive package of employee benefits, including eyecare support vouchers, holiday purchase schemes, and length-of-service awards.
* Work-Life Balance: Maintain a healthy work-life balance, with flexible scheduling and opportunities for remote work.