Location: Slough with hybrid working / regional travel required
Reports to: Aftersales Director
About the Role
We are looking for a dynamic Retail Partner Manager (Aftersales) to join our newly formed aftersales structure. This role will be essential in building, supporting, and managing our retail dealer network, ensuring they deliver outstanding customer experiences while meeting the brand’s technical, operational and performance standards.
This role sits at the heart of an exciting new venture between Jameel Motors and GAC, established to introduce the AION range of intelligent electric vehicles to the UK market.
As part of the launch team, you will help establish and grow AION Auto UK combining GAC’s cutting-edge EV innovation with Jameel Motors’ deep automotive expertise to deliver a new benchmark in electric mobility.
You’ll play a key role in shaping the brand’s presence from the ground up — contributing to strategy, execution, and the creation of a customer experience that reflects the innovation, intelligence, and ambition behind AION.
This is more than a position in a new company; it’s an opportunity to be part of a defining moment in the UK’s transition to intelligent, sustainable mobility.
Find out more and follow us on AION Auto UK’s LinkedIn page.
Key Responsibilities:
* Build and maintain strong relationships with GAC retail partners, acting as the main point of contact to support their operational and technical needs.
* Ensure dealer compliance with brand standards, including sales processes, service quality, and technical operations.
* Drive dealer performance through regular assessments, coaching, and development initiatives focused on improving customer satisfaction and operational efficiency.
* Collaborate closely with internal teams including sales, training, technical, and warranty departments to ensure aligned dealer support and seamless operations.
* Lead new dealer onboarding and training programs to uphold GAC’s brand values and product knowledge.
* Monitor market trends, competitor activities, and dealer feedback to recommend strategies that strengthen the retail network and brand presence.
Candidate Profile:
* Proven track record in retail partner management or dealer network support within the automotive industry.
* Strong understanding of technical vehicle aspects, warranty processes, and dealer operations.
* Exceptional communication and interpersonal skills, with the ability to influence and build rapport at all levels.
* Strategic thinker with excellent problem-solving capabilities and a customer-focused mindset.
* Experience with new vehicle launches and managing technical standards across a dealer network is highly desirable.
* Self-motivated, organised, and able to work independently while managing multiple priorities in a fast-paced environment.
* Knowledge of UK automotive retail regulations and standards is preferred.