Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:experience of supporting volunteering in a way that is safe, inclusive and enjoyableable to coach and support colleagues who work with volunteers confident in recognising and sharing the benefits volunteers bring to the organisation ability to ensure volunteers can share their views and feel heard ability to create more chances for people to get involved in ways that suit them Criteria for all other applicants:an understanding of volunteer motivations, needs and barriers communication and relationship-building skills experience supporting or coordinating volunteering initiatives flexible, positive approach to change and collaboration confidence using data and systems to inform decisions and track impact Volunteer Experience Co-ordinatorThis is an exciting time to join us. We’re a new portfolio focused on the National Trust’s priorities of Ending Unequal Access and Inspiring Millions, as part of our strategy "People and Nature Thriving". We aim to reach 10 million more people from currently under-served groups by 2035. You’ll help shape plans that connect communities with nature and heritage, creating experiences that are meaningful and inclusive. You’ll also focus on reaching audiences beyond our places, where partnership working will be key.You’ll work across Moseley Old Hall and Wightwick Manor and its portfolio, collaborating with teams to deliver the end-to-end volunteer journey, from recruitment and induction to recognition and feedback. You’ll champion the value of volunteering, support managers and colleagues, and help grow and diversify opportunities so more people can get involved. This role is dynamic and varied, requiring excellent organisational skills and a proactive approach to problem-solving. You'll be part of a Duty Management rota. You'll be responsible on the day for the smooth running of the property during opening hours, acting as the main contact point for staff, volunteers, and customers in case of emergency, enquiry or complaint. The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme (for roles that meet the salary criteria)• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 1st March 2026 To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 171294IRC171294WolverhamptonPermanent f/t (37.5 hrs pw)Ends: Mar 1st 115.1 mi from undefinedImportant noticeIn line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.The role of a Volunteer Experience Co-ordinator with the National Trust is to create positive, inclusive and flexible volunteering experiences for everyone. If you’re passionate about people, skilled at building relationships, and motivated to make volunteering rewarding and impactful, this could be the job for you.Based at Moseley Old Hall, you'll work across both Moseley Old Hall and Wightwick Manor and Gardens. You'll be required to work weekends and bank holidays on a rolling basis.Moseley Old Hall, Moseley Old Hall Lane, Wolverhampton, WV10 7HYCompliance.Eligibility to Work in the UK26,793 pa