Join to apply for the Family Visits Manager role at Pact
Base pay range
Location: HMPYOI Feltham
Department: Family Engagement
Salary: £31,500 per annum + £3,000 market supplement
Hours: 37.5 hours per week
Contract Type: Permanent
As a Family Visits Manager (Family Engagement Manager) at HMPYOI Feltham, you will play a pivotal role in supporting the complex and varied needs of prisoners and their families. Your work will be crucial in fostering positive relationships between prisoners and their loved ones, providing essential advice, guidance, and learning opportunities. By developing robust referral pathways and managing a caseload of family support cases, you will ensure that each family receives personalised care and support. Additionally, you will advocate for the rights and needs of families, ensuring their voices are heard and respected within the prison system. This role requires a compassionate, dedicated individual committed to making a meaningful difference in the lives of those affected by imprisonment.
Key Responsibilities
* Provide comprehensive services ensuring that prisoners, their children, carers, and other relatives receive appropriate advice, guidance, learning opportunities, care, and support to maintain or enhance positive relationships.
* Develop and implement effective referral pathways for families, prisoners, and other professionals to access family support services.
* Establish connections with other relevant services to ensure seamless integration and support.
* Manage a caseload of family support cases related to prisoners.
* Conduct detailed assessments to inform and tailor support for the family unit, ensuring personalised and effective interventions.
* Advocate for the rights and needs of families dealing with imprisonment.
* Promote families’ human rights and ensure their voices are heard and considered at all levels of decision‑making and service provision.
About You
* Demonstrable ability to coordinate a broad range of services.
* Experience and understanding of working with families in a challenging multi‑agency environment, preferably involving offenders and/or their families.
* Excellent organisational skills and the capacity to manage a demanding workload.
* Ability to contribute to the planning and development of Pact’s family work.
* Knowledge of safeguarding and child protection practices.
* Exceptional interpersonal communication skills and the ability to build partnerships with various agencies.
About the Organisation
Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner’s children and families, to prisoners, and to those who have resettled back into the community. Our work is founded on core values of dignity and human relationships, family and community, and we are committed to achieving high standards of quality in all that we do.
What we offer
* A free advice, information and counselling service.
* Contributory pension.
* Corporate eye care scheme.
* Cycle to work scheme.
* Generous holiday entitlement.
* Training events to further develop yourself as a professional training and interventions worker.
* A thorough induction process and support from a friendly and enthusiastic team.
How to apply
If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the 'apply now' button. We reserve the right to close this vacancy early if we receive sufficient applications for the role, so please submit your application as early as possible.
Equal Opportunity
Pact is an equal opportunity employer and welcomes all applications, including those with a criminal conviction (appointment to post is subject to a risk assessment).
This post is subject to a 6‑month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3‑year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.
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