Musgrave Belfast, Northern Ireland, United Kingdom
Overview
Job Title: Telesales Operator
Location: Drinks Inc Belfast
Job Type: Full time, Permanent 37.5 hours
Musgrave is a family-owned business with a 150-year legacy in food and brand innovation. We serve communities across Ireland and Spain, supporting thousands of retail and foodservice businesses. We are committed to becoming the most trusted and sustainable business in Ireland and are looking for dynamic, forward-thinking individuals to join us on this journey.
Reporting to the Team Lead in each division, the person appointed will be responsible for:
Responsibilities
* Actively promote and market the Musgrave/Drinks Inc product range to new and existing customers.
* Ensure customer retention and business growth through exceptional customer service.
* Make proactive telesales calls.
* Process orders.
* Inform customers of sales promotions.
* Support BDMs with pricing, cold calling, and upselling.
* Administrative duties including logging on Remedy, opening new accounts and supporting contract reviews.
What we're looking for
* Previous experience in a busy working environment.
* Excellent organisational, administrative and interpersonal skills.
* Ability to work as part of a team in a busy sales environment.
* Proficiency in computer packages is essential.
Nice to have
* Previous telesales experience (in foodservice/retail/beverages would be advantageous).
Why Musgrave?
* Career development and opportunities for advancement.
* Collaborative environment where your contributions matter.
* Innovation-focused company that values forward-thinking solutions.
* Community focus and a long-standing commitment to community and innovation.
Apply
Are you ready to make a difference? Apply now and join us in creating a future where business success and positive change go hand in hand. Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.
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