Bodyshop Advisor Required in Haverfordwest Our client, a well-established and reputable family-run accident repair centre, is actively seeking an experienced Bodyshop Advisor to join their busy bodyshop in Haverfordwest. This role of Bodyshop Customer Service Advisor presents an excellent opportunity for a skilled professional to deliver exceptional customer service within a dynamic automotive environment. Benefits: Competitive salary up to £34,000 per annum, dependent on experience and current earnings 20 days annual leave plus bank holidays Full in-house training and manufacturer-led development programmes Long-term career progression within a respected family-run business Pension scheme 40 or 42.5 hours working week, Monday to Friday, with options for flexible start times (8:00am-5:00pm or 8:30am-5:00pm) Duties: Greeting and assisting customers in a courteous and professional manner Booking vehicles in for repairs and liaising with management to track progress Ensuring vehicles are ready for collection at the promised time Providing exceptional customer care, including arranging onward travel and vehicle updates Managing vehicle handovers after repair completion and maintaining ongoing customer relationships Maintaining thorough product and service knowledge through ongoing manufacturer-led training Promoting additional services or repairs through a sales-oriented approach Upkeep of good housekeeping standards and accurate administrative documentation Requirements: Proven experience as a Customer Service Advisor, preferably within the automotive industry Strong organisational and IT skills Experience working with customer service desk functions Familiarity with automotive systems such as Autoflow is desirable but not essential, as full training will be provided Excellent communication skills and a proactive attitude toward customer care Ability to manage multiple tasks efficiently and work well within a team If you possess the necessary skills and experience for this Bodyshop Advisor role and are seeking a position that offers stability and career development, we encourage you to apply. Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Haverfordwest and Pembrokeshire, today to discover more about this fantastic opportunity. Thank you for your patience.