Description
Reports to: Billing Manager
Location: Nottingham Head Office
Working hours: Monday to Friday, 37.5 hours a week
This role requires somebody to have an in-depth understanding of Billing and technical aspects of the Energy industry. Our company is growing at a rapid pace so it’s an exciting opportunity to join an organisation which can offer a long-term future career.
Passionate and motivated people are the power behind our growth so we’re looking to expand our team and you could be part of our success story.
What We Need from Yü
Here’s a taste of what you’ll be doing:
* Production and reconciliation of customer PAYG manual statements
* Investigate and resolve all escalated business and customer queries and complaints
* Work with Operations/Commercial Analyst’s to resolve strategic queries/exceptions.
* Ensure system development keeps pace with business requirements
* Co-ordinate activities and information between departments, working in a co-operative manner cross functionally within the business
About Yü
If you have what it takes you could be just what we’re looking for…
* Sharp – Effective decision-making skills to manage technical workload and a thorough understanding of Operations energy processes
* Experienced – you’ve worked in the energy/metering industry and in a supervisory role managing a diverse team
* Great communicator – you have first-rate communication and interpersonal skills at all levels
* Analytical – naturally curious, immaculate attention to detail and a high degree of computer literacy included Excel, Word and Power Point
* Motivated – you have a “can do” attitude and love to see success
* Team player – you enjoy working closely with a motivated team to help them develop • Flexible – you’re a strong team player who can adapt as the role and business develops
Yü Come First
We have a wide range of benefits for our employees including:
* 24 days annual leave + bank holidays
* Holiday buy – up to 5 additional days
* Day off on your birthday
* Employee Assistance Programme
* Annual salary review
* Learning and development opportunities
* Enhanced paternity, maternity and adoption policies
* Yü made a difference Awards
* 3 days additional annual leave if you get married/civil partnership etc.
* Appointment allowance
* Long service recognition
* Refer a friend payment
* Company sick pay (subject to length of service)
* New modern facilities
* Death in service and critical illness cover
* Plus, many more
#YUIndeed
This position does not fulfil the UK Visas & Immigration sponsorship criteria for Skilled Worker, therefore we can only accept applications from candidates who already have an indefinite right to work in the UK.
If you need any reasonable adjustments to help you apply for a role, please let us know and we will see what we can do.
Yü Energy are one of the UK’s fastest growing business gas, electricity and water suppliers, supplying thousands of companies across the UK.
On a mission to shake-up the UK business energy market, our winning combination of expert, personal service and competitive prices are specifically tailored to the needs of commercial customers.