+ Promoting data quality processes and a right first time approach.
+ Responsible for day-to-day line management of administration staff, including receptionists/booking staff, recruitment and selection, ensuring compliance with health & safety legislation, staff inductions, annual leave, rota management, and general staff management as needed.
+ Monitoring performance, providing training, and problem solving.
+ Implementing effective monitoring systems for annual leave and sickness, liaising with the Service Manager regarding service implications.
+ Managing patient waiting lists and prioritizing caseloads.
We are seeking a motivated individual to lead our Clinical Therapy Administration team, supporting performance and managing the administration service across DBTH sites. The role involves managing daily operations, conducting annual appraisals, overseeing leave and sickness management, and ensuring adherence to Trust HR policies.
The ideal candidate will thrive in a busy, changing environment, remain calm under pressure, meet strict deadlines, motivate others, and implement ideas to improve team performance and efficiency. We value proactive leadership and dedication to delivering excellent service.
DBTH is a leading acute trust in Yorkshire, serving over 440,000 people across three hospital sites and additional services, employing over 7,000 staff. We are committed to our values of We Care and the DBTH Way, emphasizing respectful and compassionate interactions.
We support flexible working arrangements; please discuss your needs during the application process. We encourage applications from all community sectors, especially underrepresented groups, including those with disabilities, ethnic minorities, and LGBTQ+ communities.
Benefits include:
* NHS Pension Scheme
* Generous holiday entitlement
* Health and wellbeing support
* NHS Car Lease and salary sacrifice schemes
* Discounts on various services and products
All employment is subject to NHS checks, including identity, eligibility, references, qualifications, DBS, and occupational health assessments. Successful applicants will bear the DBS check costs, payable in two installments upon employment start.
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