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Gather & Gather,
we are known as one of the UK & Irelands most distinctive workplace catering experts, we are passionate about great food and great coffee and putting our employees and customers at the heart of everything that we do. We are currently recruiting for a
General Manager
to join our wonderful team based at
Biggin
Hill .
Location:TN16 3BN
Salary: £45,000 -£50,425 per annum, weekend overtime rate are paid at x1.5
Working Pattern: 40 hours per week, predominantly Monday- Friday, between 07:00-17:00 but weekends and overnight will be required in line with the race calendar, flexibility is a must
Key Responsibilities:
Manage and coordinate the daily operations for Business & Industry (B&I) catering, bespoke race day catering, and hospitality services, ensuring high standards of food quality, timely service, and client satisfaction across all areas
Supervise a core team of 9 permanent employees in the Murrays B&I team and a dynamic race day catering team of 10-12 staff, providing leadership, training, and motivation to ensure effective teamwork and the smooth execution of all catering events
Develop and sustain strong working relationships with the relevant clients at the individual business
Be the first point of reference for all client comments and concerns and take any necessary action.
Conduct appropriate business review meetings with relevant clients to ensure that all targets, objectives and service level agreements are being met
Ensure the site achieves the financial targets agreed with the client in line with the budget
Prepare, produce and present a monthly financial report for the Operations Managers/Directors detailing financial performance, activity and plans for the relevant site and outlining any necessary action that has been taken
To keep up to date with all
COSHH
and
HACCP
procedures and methods
Our Ideal Candidate:
Previous experience within Contract Catering is essential
Excellent client relationship management
Organised with great attention to detail especially when it comes to finance
Innovative and creative, experienced within the 3 service styles we offer - race catering, hospitality and retail
Strong Financial acumen - proficient in Excel
Attention to detail is a must
Must be enthusiastic about data and analytics
Adaptable and flexible to suit client needs at last minute
What's in it for you?
Working with at Gather & Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.
Personal Development and Training opportunities
Life assurance scheme
Pension scheme
Holiday allowance
Eye care
A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
Access to Healthcare Support App which includes
Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
Family friendly support
A holiday purchase scheme
Regular social events and communication with our leaders
Volunteering days
Recognition schemes and people awards
Long service awards
Access to some great high street discount vouchers
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